“Thanks again for all your help. I truly appreciate all the work, effort, professionalism, and compassion that you demonstrate during a most stressful time.

You went above and beyond to assist me in identifying the problem and connecting me with social service to find out about the lien and what could be done.

You are nominated by me as employee of the year. You represent your law firm well, and the next time I am going refinance I will request your company for the closing operation. It was clear from every interaction that you care about people, you love your job, and you have a spirit of excellence to execute efficiently. You were one of the people who encouraged me to get to the solution of what seemed impossible. Always remember that you were part of a bureaucratic miracle.”